Part Time Store Protection Specialist Job at Ross Dress For Less, Cleveland, OH

U01Mbm5lZSt4bFZKUXFheGozL1ZhdGRJ
  • Ross Dress For Less
  • Cleveland, OH

Job Description

Part Time Store Protection Specialist Location Cleveland, OH (Tremont area) :

GENERAL PURPOSE:

This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure.

ESSENTIAL FUNCTIONS:

Maintaining Safe & Secure Environment:

  • Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers.
  • Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
  • Removes clutter and ensures safe, clear egress to emergency exits.

Developing Great Teams & Partnerships:

  • Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner.
  • Treats all Customers and Associates with respect.
  • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
  • Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc.
  • Other duties as assigned to support Loss Prevention initiatives.

Personal and Store Brand

  • Represents and supports the Company brand at all times.
  • Maintains a professional appearance, in accordance with Company dress code.

Mitigating Theft ; Fraud:

  • Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior.
  • Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership.
  • Adheres to Company policy for external theft response.
  • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.

Minimizing Operational Shortage:

  • Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives.
  • Observes and validates proper checkout procedures for Customers and Associates.

COMPETENCIES:

  • Manages Work Processes
  • Business Acumen
  • Plans, Aligns & Prioritizes
  • Builds Talent
  • Collaborates
  • Leading by Example
  • Communicates Effectively
  • Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

  • High School education or equivalent required, AA degree preferred.
  • One year retail supervisor experience or similar training preferred.
  • One year loss prevention/security training preferred.
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment.
  • Strong communication skills.
  • Demonstrated ability to build and maintain relationships with the Store team.
  • Excellent Customer service skills.
  • Proven ability to effectively resolve conflict.
  • Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing.

PHYSICAL REQUIREMENTS/ADA:

  • Consistent timeliness and regular attendance.
  • Ability to spend up to 100% of working time standing, walking, and moving around the Store.
  • Must be able to raise or lower objects more than 25 lbs. from one level to another (includes upward pulling).
  • Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).
  • Certain assignments may require other qualifications and skills.

SUPERVISORY RESPONSIBILITIES:

None

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Weekends as needed

Work Location: In person

Job Tags

Hourly pay, Part time, Flexible hours, Shift work, Weekend work, Day shift, Monday to Friday,

Similar Jobs

beeline Group

Payroll Analyst Job at beeline Group

 ...in the Eastern Time Zone area for business needs. Mission: Support in the preparation, processing and auditing of payroll data, information, records and reports; including tax reporting, compliance, and filings. Scope: The Payroll Analyst... 

Tesla

Technical Recruiter Job at Tesla

 ...What To Expect Tesla is looking for an exceptional full-cycle technical recruiter to join our recruiting team to partner with our Powertrain & Energy Engineering teams. You will hire top engineering talent responsible for developing next generation products, automated... 

PatchMaster Emerald Coast & Mobile Bay

Drywall Finisher Job at PatchMaster Emerald Coast & Mobile Bay

Looking for an experienced drywall finishert/painter. Starting out in an as needed/part time basis with potential to move to full time. This job covers Escambia and Santa Rosa counties in Florida and Baldwin county in Alabama. Ideal candiate has: -2 years experience... 

Sierra Nevada Brewing Co.

BREWERY SUPPORT WORKER - 3rd Shift Job at Sierra Nevada Brewing Co.

 ...against him. That passion forever changed the course of American craft brewing and launched a beer revolution that's in full force...  ...sustainability, or in the great outdoors. Get to Know This Role The Brewery Support Worker is responsible for maintaining the cleanliness of... 

Marex

Onboarding Analyst - Broker Dealer - VN1784 Job at Marex

 ...Agency and Execution. It has a major franchise in many major metals, energy and agricultural products, executing around 50 million trades and clearing 205 million contracts in 2022. The Group provides access to the world's major commodity markets, covering a broad range...