Job Description

Description
EBIZ Solution Pvt Ltd is excited to announce an opening for an IT Help Desk Technician in Rochester Hills. This full-time, hybrid position is perfect for entry-level candidates looking to kickstart their career in the wireless industry. As part of our dedicated IT team, you will play a vital role in supporting our employees with technical issues and ensuring the smooth operation of our IT systems.
In this role, you will be responsible for providing first-line support to our staff, troubleshooting hardware and software problems, and assisting with the implementation of IT solutions. Your contributions will be essential in maintaining our company's technology infrastructure and enhancing the overall efficiency of our operations. We offer a competitive salary range of $12,000 - $80,000 annually, along with comprehensive benefits and opportunities for growth within our organization.
Responsibilities
Provide technical support to employees via phone, email, or in-person
Troubleshoot and resolve hardware and software issues
Assist in the setup and configuration of IT equipment
Maintain and update documentation related to IT procedures and guidelines
Support the installation of new software and hardware
Monitor and manage IT inventory and asset tracking
Collaborate with other IT team members to improve support processes
Stay updated on the latest technology trends and best practices
Requirements
High school diploma or equivalent; relevant certifications are a plus
Basic understanding of computer systems and networking
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Willingness to learn and adapt to new technologies
Experience with help desk software and remote support tools is preferred
Knowledge of wireless technologies is a plus

Job Tags

Full time, Remote work,

Similar Jobs

Techridge

SAP S/4HANA FI Consultant Job at Techridge

...Description: Seeking a strong SAP S/4 HANA FI consultant with hands-on S/4 Hana Brownfield implementation experience. The candidate should have worked on long term projects with Tier 1 firms (e.g., Deloitte, Accenture, EY) on long term projects. Minimum 8...

Teckhorizon Inc

Systems Testing/QA Specialist Job at Teckhorizon Inc

...About the Role Our client is seeking for a Systems Testing / QA Specialist to support a large-scale government initiative... ...onsite and focuses on ensuring the quality, reliability, and performance of enterprise-level systems across GUI and non-GUI environments...

TechDigital Group

Program Manager - Drupal Job at TechDigital Group

...We are seeking an experienced Program Manager with strong Drupal expertise to lead and manage end-to-end delivery of complex web and... ...based web programs. Coordinate cross-functional teams including developers, designers, QA, content teams, and third-party vendors....

Apptad Inc

SAP EWM Consultant Job at Apptad Inc

...Knowledge of processes under SD and MM modules, like creation of STOs, SOs and Delivery TM like creation of Transport Orders and Freight Units Integration between S4 and EWM Queue management Good to have knowledge of advanced features of SAP EWM...

Skilled Trades Services

Driver Helper Job at Skilled Trades Services

...We are seeking several Driver Helpers to join our team! These positions are with a large Food Distribution Company! Training Starts Immediately! The product to be unloaded includes Flour, Sugar and other raw goods you would find in a Bakery or convenience store....

IT Help Desk Technician Job at EBIZ Solution Pvt Ltd, Rochester Hills, MI

UjhIa25lYTd3MUpJVHE2MmczWFViZEZMdHc9PQ==