Work Schedule
Standard (Mon-Fri)Environmental Conditions
OfficeSummarized Purpose:
P ro v id e s l ea d e rship a nd gl o b a l o v e rsight o f op e r at i o ns f or M e d i c a l Co mm u nic at io n s . Re sponsible f or d e v e lop me nt o f t he i n f r a s t r uc t ure t o support op e r at io n a l succ e s s , a s we ll a s s t r ate gy f or m ul at ion a nd i m pl eme n tat ion proc e ss e s t o e nsure d e l i v e ry o f b e s t - in -cl a ss s e r v ic e s. D e v e l o ps a nd co m m un i c ate s t he s t r ate gic dir e c t ion f or t he d e p a r tme n t , d e v e lops t he a n nu a l b u sin e ss pl a n a nd c r eate s a ppropri at e s y s tem s a nd p olici e s t o e n h a nce t he ef f e c t i v e n e ss o f t h e d e p a r tme n t . Cr eate s a hig h -p e r f or ma nce cul t u re t hrou g h l ea d e rship, co a c hi n g a nd d e v e lop me nt t o a ch i e v e d e li v e ry of s e r v ice ta r g et s /mea sur e s ( e .g. cos t , qu a li t y , t i me ). Coll a bor ate s w i t h glob a l coll ea gu e s a nd l ea d e rship of o t h e r f u n c t io n a l groups t o h e lp mee t o v e r a ll bus i n e ss o b j e c t i v e s a nd i m pro v e op e r at i o n a l e f fe c t i v e n e s s . E n s ur e s t he e s t a blish me nt o f co m p et i t i v e s e r v ice d e li v e r y m od e ls a nd i n n o v at ions t h a t a chi e v e f i n a nci a l ta rg et s, cli e nt s at is f a c t ion a nd r ete n t ion a nd d e l i v e ry o f high-quality s e r v ic e s in a dh e r e nce w i t h pol i ci e s a nd p r o c e dur e s.
Essential Functions:
P ro v id e s l ea d e rship t hro u g h e ff e c t i v e s taf f i ng, p e r f o r ma nce ma n a g eme nt a nd
d e v e lop me n t .
D e v e lo p s t h e in f r a s t r u c t ur e , s y s tem s, p roc e ss e s a nd p olici e s t o eff e c t i v e ly d e l i v e r i n no v at iv e a nd cus t o m iz e d solu t i ons t o mee t cli e n t sā n ee ds.
Dri v e s o p e r at ion a l e xc e ll e n ce t o a chi e v e M e dic a l Co m m unic at i o ns s e r v ice ta rg et s , p e r f or ma nce met r i cs a nd f i n a nci a l ta rg et s.
L e v e r a g e s d at a dri v e n pl a n ning t o e nsure f ull i n te gr at ion o f s e r v i c e s t h a t s u pport su c c e ss f ul op e r at i o n s .
D e v e lops a nd f o s te rs mutually b e n e f i ci a l r e l at ion s hips w i t h in te rn a l a nd e x te r n a l s ta k e hold e rs t o a s s ist in w i nni n g n e w b u sin e ss a nd e x e cu t ion of e x i s t ing busin e s s.
Ch am pions p r oc e ss i m pro v eme n t s a nd promote co m pli a nce w i t h i ndus t r y s ta nd a rds a nd r e gul at i o ns.
Qu a li f i ca t i on s :
In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.
Re quir e d K no w l e dg e , S k ills a nd A bili t i e s :
M a n a g e m e nt R ole
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