Director Salesforce for Communications and Media Job at Tata Consultancy Services, Edison, NJ

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  • Tata Consultancy Services
  • Edison, NJ

Job Description

Job Description

Manage Sales Funnel

  • Generate proactive demand through solution led selling and other instruments
  • Customer Liaison through Thought leadership led CXO engagement
  • Own and manage Salesforce focused deals
  • Identify new opportunities and work collaboratively across diverse global teams towards successful deal closure.
  • Solution led Selling
  • Leverage domain expertise to identify problems to solve across the Communications and Media Value chain
  • Leverage technical expertise to identify solutions
  • Be able to demonstrate solutions
  • Influence Partner Engagement
  • Work with Salesforce on joint Sales pursuits, solution developments and marketing activities

Qualifications

  • Overall, 10-15 Years of IT Experience
  • 5+ Years of experience in CRM Implementation Project (preferably SFDC but not mandatory)
  • Excellent understanding of Telecom or Media CRM journeys (Salesforce or Siebel/ Amdocs/ Netcracker/ Hansen)
  • 2+ years in CX Consulting working with Customers identifying and solving business problems
  • At least 1 Telecom BSS or Media transformation program experience within last 5 years with in-depth understanding of Industry domain and Trends.
  • Ability to manage diverse team and project stake holders (Customer & TCS management, Salesforce)
  • Experience in working with team based in multiple time zones
  • Innovation & Growth Mindset
  • Willingness to learn and work in Salesforce

Salary Range: $147,000-$203,000 a year

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