Job Description

• Orientation & Onboarding
• Welcome new hires and foster a positive first impression of the facility
• Lead structured orientation sessions covering facility policies, procedures, and culture
• Collect signed onboarding documents and submit them to HR
• Ensure completion of new hire checklists and forward to HR
• Work with department leadership to hand off for shadowing week
• Instruction & Certification
• Serve as certified CPR/First Aid instructor for staff training and recertification
• Conduct QBS (Safety-Care) training for applicable staff roles
• Provide hands-on instruction for clinical and non-clinical staff as needed
• Policy & Compliance
• Educate new hires on HR policies, procedures, and regulatory requirements
• Ensure training includes HIPAA, infection control, emergency protocols, and resident rights
• Ensure training content meets state and facility compliance standards
• Performance Monitoring
• Evaluate staff competency through observations, quizzes, and hands-on assessments
• Identify employees who are not meeting competency standards
• Provide additional support, coaching, or retraining as needed
• Collaborate with HR and department heads to initiate corrective action or termination if necessary
• Ongoing Development
• Assist in planning and delivering refresher training for existing staff
• Maintain accurate records of training completion, certifications, and evaluations
• Continuously improve orientation materials based on feedback and regulatory updates
• Support a culture of continuous learning, growth, and accountability

• Associate or bachelor’s degree in Nursing, Healthcare Administration, Human Resources, or related field
• Current certification as CPR/First Aid and QBS instructor (or willingness to obtain)
• Experience in long-term care or healthcare setting preferred
• Strong communication, presentation, and interpersonal skills
• Knowledge of adult learning principles and training methodologies Preferred Skills
• Experience in staff development, onboarding, or education coordination
• Ability to assess performance and provide constructive feedback
• Compassionate and patient-centered approach

Job Tags

Similar Jobs