Solutions Architect - ServiceNow Job at Main Sail LLC, Amarillo, TX

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  • Main Sail LLC
  • Amarillo, TX

Job Description

Main Sail is seeking a ServiceNow Solutions Architect to support a National Nuclear Security Administration Client at the Pantex Plant in Amarillo TX.

Knowledge, Skillset, and Abilities (KSAs):
  • ServiceNow partner with certified expertise in SPM PRO module (CIS over 100).
  • Implementation experience and overall knowledge of ServiceNow with experience in Zurich (or Xanadu) version, specifically in Strategic Portfolio Management PRO (SPM PRO) - formerly known as Hybrid Project Management.
  • Experience with implementing / using Project Management, Portfolio Management, and Resource Capacity Planning across all projects, to include optimizing ways to track and report on non-project and project work. Experience in creating new portfolios, programs, workflows, resource management and roadmaps. Experience in configuring views, reports, and dashboards - all related to portfolio and project metrics.


Specific Requirements:

  • Contractor will guide the IT Business Office and admins with configuring / implementing SPM Pro Zurich, to include portfolio planning and management, project management, project prioritization, resource management, road maps, capacity planning, and financial planning.
  • Contractor will guide the IT Business Office with setting up metrics, reporting, dashboards, and roadmaps.
  • Contractor will assist in creating a resource pool of all IT resources and subcontractors and creating resource management by assignments to project tasks.
  • Contractor will demonstrate how to manage and track non-project work to provide a comprehensive view of resource allocations across all resources in IT.
  • Contractor will provide expertise and knowledge around making sure adequate user rights have been established for the different roles.


Specific Deliverables:

  • Configured instance of Strategic Portfolio Management Pro (ServiceNow Xanadu or Yokohama or Zurich version preferred).
  • Verification that user rights have been correctly established based on user roles.
  • Portfolios created based on lenses.
  • Imported IT projects residing in the appropriate portfolios.
  • Create one roadmap, consisting of multiple projects.
  • Resource assignments as shown in overall availability.
  • A prioritized list of at least 20 projects.
  • Capacity Planning view that provides a comprehensive view of capacity, allocations, and utilization of resources.
  • Resource managers ability to approve requested resource assignments based on availability information or heatmaps.

Location: Combination of on and off site - Pantex Plant, Amarillo TX. Travel required - 1-3 trips total
Period of Performance: 4 months, 1 year option - 600 hours/40hrs per week.

Job Tags

Contract work, For contractors, For subcontractor, Work at office,

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