Job Description

Join Our Management Team!

Due to the sensitive nature of our industry, we will not be able to disclose who we are until we have selected your resume for an interview. Thank you for your understanding!

Our guiding principles are honesty, quality, consistency, and world-class service. These values drive every decision we make. With a rich background in fresh food marketing and a passion for innovation, we strive to make our restaurant more than just a dining destination. Our mission is to create an experience that fosters a sense of community like no other establishment can.

We are seeking an experienced and results-driven Restaurant Manager to lead our team and drive operational success.

Job Summary:

The restaurant manager will oversee daily operations, manage staff, and ensure the company meets its financial goals. This role requires strong leadership, strategic thinking, and excellent problem-solving skills. Candidates with bilingual proficiency are encouraged to apply.

Key Responsibilities:

• Ensure exceptional service standards, guest satisfaction, FOH operations, training, and guest engagement

• Lead onboarding, develop + deliver training materials, provide ongoing coaching, ensure service standards are up to par

• Act as maître d’, engage with guests, manage reservations and seating flow, handle service recovery

• Create + manage scheduling, hire needed talent, document disciplinary issues, foster culture of accountability and respect

• Curate + update wine list, lead staff wine education/tastings, maintain distributor/industry relationships

• Oversee FOH inventory, maintain manager’s log, complete EOD reports, refine systems, report compensations

• Plan, coordinate, and execute events/private dining, set FOH sales goals and KPIs, improve revenue strategies

• Use SOPs for training, apply them in FOH operations, and work with management and ownership to develop updates.

• Apply menu updates and monitor performance (best sellers, low performers)

• Communicate daily with staff, guests, and ownership through logs and EOD reports. Attend weekly meetings with management and ownership

• Oversee FOH supply needs and communicate with management on what we need to order

• Report FOH maintenance issues to Ops, and assist as needed

• Be visible during service, lead by example, identify improvement opportunities, communicate with ownership.

• Oversee daily business operations and ensure efficiency.

• Develop and implement business strategies to drive growth and profitability.

• Lead, mentor, and motivate the team to achieve performance targets.

• Ensure compliance with company policies and industry regulations.

• Improve customer satisfaction and maintain high service standards.

• Identify market trends and opportunities to enhance business success.

• Build and maintain relationships with vendors, clients, and stakeholders.

Qualifications & Skills:

• Proven experience as a General Manager or in a similar leadership role.
• Strong business acumen with a track record of driving results.
• Excellent leadership, communication, and decision-making skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency in Outlook, Excel, Microsoft Office, Adobe Creative Cloud.

Bilingual skills are an advantage to this role

Why Join Us?

• Opportunity to lead a dynamic and growing team.
• Supportive company culture focused on innovation and excellence.

Job Tags

Full time, Work at office,

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