Job Description

We’re hiring a patient-focused Medical Receptionist to be the first point of contact at a primary-care clinic. You’ll manage check-in/out, scheduling, insurance verification, and front-desk communications while protecting patient privacy and delivering warm, efficient service.

What You’ll Do

• Greet patients and manage check-in and check-out ; verify demographics & emergency contacts
  

• Schedule new, follow-up, and referral appointments; coordinate reminders and provider calendars
  

• Verify insurance (phone/web portals), collect copays, and process receipts
  

• Answer multi-line phones; route messages accurately via EMR/inbox; manage patient inquiries
  

• Maintain EMR accuracy (scan/upload forms, update consents), print required forms
  

• Escort patients to exam rooms as needed and support clinic flow/huddles
  

• Handle general admin tasks: correspondence (mail/email/fax), filing, supply upkeep, and daily reconciliation
  

Required Qualifications

• High school diploma or equivalent
  

• 1+ year front-desk experience in a medical clinic or similar setting
  

• MediClear or equivalent HIPAA certification 
  

• Working knowledge of EMR systems and basic medical insurance concepts
  

• Proficiency with Microsoft Office (Outlook, Word, Excel) and general office tech
  

• Exceptional customer service, professional communication, and active listening skills
  

• Detail-oriented with strong time management; dependable and team-oriented
  

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