Job Description

POSITION SUMMARY: The Maintenance Supervisor is responsible for overseeing the day-to-day maintenance operations across a designated portfolio. This role manages work orders, supervises field staff, coordinates vendors, ensures quality control, and tracks budgets and administrative requirements. The Supervisor plays a key role in ensuring work is completed efficiently, safely, and to company standards while supporting technicians, clients and colleagues.

JOB DUTIES

• Review incoming work orders and dispatch technicians and vendors accordingly

• Follow up with assigned staff/vendors to ensure timely and accurate completion

• Close work orders once all required steps are completed

• Manage the procurement of materials as necessary for projects.

• Monitor project budgets and costs to ensure adherence to financial constraints

• Review vacancy invoices and payment breakdowns

• Supervise and schedule a team of foreman and maintenance technicians

• Coach staff, perform evaluations and implement corrective action and discipline when necessary

• Approve payroll for direct reports

• Implement quality control measures for projects as needed

• Regularly communicate with clients, tenants, and colleagues through various channels (text, phone, email)

• Complete and maintain daily project tracking systems, such as work schedule, vacancy log, project tracker, etc.

• Troubleshoot and solve problems as they arise

• Utilize software tools such as Appfolio, Quickbooks and QB Time for documentation and tracking

• Other duties as assigned by management

EXPERIENCE & REQUIREMENTS:

• Project Management: A minimum of 4 years of hands-on experience in the maintenance and construction field, specifically in managing projects from inception to completion.

• Team Leadership: At least 3 years of experience in a leadership role, demonstrating the ability to effectively lead and manage a team of 10 or more staff members, with a focus on supervision, scheduling, and performance evaluation.

• Tech-Savviness: Proficiency in using computers and relevant software tools to efficiently carry out job responsibilities.

• Bilingual Proficiency : Fluent in both English and Spanish, as bilingual proficiency is a crucial requirement for effective communication with clients and team members.

• Property Management Experience (Preferred): Preference will be given to candidates with experience in property management, demonstrating an understanding of property budgets, maintenance coordination, and client interactions within the real estate industry.

SKILLS & COMPETENCIES NEEDED

· Construction Industry Knowledge: Possess a deep understanding of the construction industry, including familiarity with various trades, construction methods, and industry-specific terminology. This competency involves staying updated on trends, materials, and best practices within the construction field, contributing to informed decision-making and effective communication with construction professionals and stakeholders

· Project Management: Demonstrated ability to plan, execute, and complete construction projects within specified timelines and budgets.

· Leadership and Team Management: Experience in effectively supervising and scheduling maintenance technicians, coordinators, and inspectors, with the ability to conduct performance evaluations and approve payroll.

· Client Communication and Customer Service : Strong interpersonal and communication skills to interact with direct reports, clients, tenants, and colleagues, providing timely updates, addressing concerns, and ensuring customer satisfaction.

· Problem Solving: Proven ability to identify and resolve issues promptly and efficiently, demonstrating a solution-oriented mindset.

· Quality Control : A keen eye for quality assurance, ensuring that projects meet established standards and specifications.

· Procurement and Supply Chain Management: Skill in ordering materials as needed and managing the procurement process effectively.

· Technical Proficiency: Familiarity and competence in using relevant software tools such as Appfolio, Quickbooks and QB Time.

· Communication Skills : Strong written and verbal communication skills.

· Adherence to Regulations: Knowledge of relevant industry regulations and the ability to ensure compliance in construction and maintenance operations.

· Time Management: Effective prioritization and organization skills to manage multiple tasks and responsibilities efficiently.

· Adaptability: Ability to adapt to changing circumstances, new technologies, and evolving project requirements.

· Analytical Thinking: Capacity to analyze project data, sales numbers, and financial information to make informed decisions.

Job Tags

Similar Jobs