Job Description

Why Join The Care Team?

TCT is not just another hospice provider; we’re a growth-minded, values-driven team that respects both mission and margin. In West Michigan, we see tremendous opportunity to expand, build relationships, and create lasting impact. As our Executive Director, you will be empowered to lead, innovate, and catalyze growth — not just maintain operations.

What sets this role apart:

• Strategic growth — you’ll work hand-in-hand with sales/BD/referral teams to drive census growth, open new referral lanes, and expand brand footprint.
• Highly visible leadership — your voice matters in shaping regional strategy, recruiting, and community partnerships.
• Bonus-eligible — part of your compensation is tied to performance, growth, and success metrics.
• Support + Autonomy Balance — you’ll have corporate backing, resources, and infrastructure, yet enough independence to innovate locally.
• Growing Market — Grand Rapids and West Michigan represent a “hot zone” for hospice demand. With the right leader, TCT can gain real ground here.

What We Offer:

• Competitive base salary + performance-based bonus.
• Full benefits: medical, dental, vision, retirement/401(k) match.
• Paid time off, holidays, professional development support.
• Autonomy + support: access to corporate infrastructure, mentorship, tools, and shared best practices.
• Impact & legacy: chance to shape the future of hospice in a growing market.
• Flexibility and work-life balance: understanding of the demands of operations leadership in a compassionate care environment.

Key Responsibilities:

• Lead all operational, clinical, financial, compliance, and administrative functions of the hospice in the region.
• Partner with BD/sales/referral development teams to drive pipeline growth, cultivate relationships with hospitals, SNFs, physician practices, senior living, home health, etc.
• Own P&L accountability, budgeting, forecasting, cost control, and financial reporting.
• Ensure continued compliance with federal, state, local regulations, CMS, Medicare/Medicaid, accreditation (e.g., CHAP / CARF), audits, licenses, etc.
• Oversee clinical leadership, quality metrics, risk management, staffing, training, and performance improvement programs.
• Recruit, mentor, and manage leadership team members (clinical managers, nursing, social work, etc.).
• Serve as a community ambassador, representing TCT in local healthcare forums, referral partner meetings, speaking engagements, etc.
• Participate in corporate strategy forums; provide input into regional expansion, process improvements, tools/EMR enhancements.

Ideal Candidate Profile:

• Experience : 3+ years in hospice or palliative care operations management with proven results driving census and growth.
• Leadership & Sales Orientation : Comfortable in a hybrid “operator + growth driver” role; able to partner closely with sales/marketing teams.
• Financial Acumen : Strong track record managing budgets, forecasts, margins, and cost controls.
• Regulatory / Compliance Expertise : Deep familiarity with hospice regulatory landscape (CMS, state, accreditation).
• People Builder : Talent for recruiting, developing, and retaining high-performing clinical teams.
• Communication & Presence : Able to speak credibly to referral partners, community stakeholders, and senior leadership.
• Residence / Travel : Ideally located in or near West Michigan, or willing to relocate; frequent in-region presence expected.
• Bonus / Incentive Mindset : Motivated by measurable targets, stretch goals, and shared success.

At The Care Team, we’re more than just a healthcare provider—we’re a family of compassionate professionals dedicated to making a real difference in the lives of our patients and their loved ones. When you join us, you become part of an interdisciplinary team that brings comfort, care, and hope to those who need it most.As a trusted provider across Michigan, Indiana, Pennsylvania, and Texas, we work hand-in-hand with physicians, hospitals, and communities to deliver exceptional hospice care. Our team members are the heart of our mission, offering expert support, kindness, and connection to every patient we serve.If you're looking for a career with purpose, where your work truly matters and your team feels like family, The Care Team is the place for you. Join us and be part of something bigger—where every day, you make a meaningful impact. 💙

Job Tags

Similar Jobs