Job Description

About the Role
How you will contribute

• Performs complex and confidential office administrative functions including developing and written correspondence, spreadsheets, and presentations. Responds to routine external correspondence. Creates memos, purchase requisitions, payment requests and other department forms and documents.

• Arranges complex and detailed travel plans and itineraries, compiles documents for travel-related meetings, along with coordinating the executive calendar and complex meetings.

• Responsible for the following office areas: security program, supplies, equipment management, incoming/outgoing mail, along with new hire office space set-up

• Screens incoming calls and correspondence and responds independently when possible.

• Organizes in house and off site meetings or conferences by arranging facilities and caterers, issuing information or invitations, and controlling event budget.

• Keeps official corporate records as required.

• Responsible for Executive Team organization charts, business cards and announcements.

• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.

• Other duties as assigned.

Your Key Qualifications

• This position requires a high school diploma with some college; Associates or Bachelor’s Degree is preferred.

• 5+ years’ experience supporting at the executive level.

• Expert level written and verbal communication skills, strong decision making ability and attention to detail are equally important.

• Strong knowledge of MS Office and Outlook, with advanced Excel and PowerPoint skills.

Quality & Safety Requirements
Quality

• Conform to the processes and requirements of our integrated management system.

• Achieve effectiveness of our integrated management system by following the Quality Policy and meeting company objectives.

Safety

• Work to be compliant with the company environmental, health and safety standards and rules

About the Role

How you will contribute

• Answer incoming calls and emails from internal and external customers.
• Completion of all daily reports in a timely manner including all client / vendor reports to ensure SLA’s are met or exceeded.
• Ensure all daily/weekly/monthly reports are completed accurately and sent in a timely manner.
• Liaise on a daily basis with customer contact external and internal.
• Control flow of contract paperwork for new vendors.
• Maintain weekly billing files in conjunction with the finance department.
• Attend customer review meetings, both on and off site.
• Ensure that client complaints are handled in-line with SLA.
• Escalation point of contact with client / vendor / carrier for all customer service related issues.
• Other duties as assigned

Your Key Qualifications

• HS Diploma required, College degree preferred.
• Must be able to follow through on all assignments.
• Meet deadlines consistently.
• Strong office administration skills including complete knowledge of Microsoft Office.
• Professional, accurate & precise, ability to manage multiple tasks.

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

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