Job Description

UPMC Family Hospice Clinical Manager

If you are looking for a rewarding health care career where you provide Life Changing Medicine in a direct one-on-one patient care setting, a nursing career with Family Hospice with UPMC is here to help. You will make a direct impact in our communities by supporting patients and their families on a team that collaborates with physicians, social workers, and nursing to support patient needs. 

The Clinical Manager position is an on-site position that is accountable and responsible for the overall quality of service, overseeing the planning, developing, organizing, integrating, of clinical care and coordination of assigned patients and designated teams, in support of the organizational goals and commitments. 

Monday-Friday 8:00 am- 4:30 pm. Rotations for Holidays, weekends, and on-call

WHY UPMC at Home?

We provide top-notch, one-on-one care to patients in our communities in the places they call home – whether that’s a private home, assisted living or personal care facility, or long-term care facility, giving you a new experience each day. With Family Hospice of UPMC, you can:

• Provide direct one-on-one patient care.

• Grow your career with a career ladder designed for your professional development.
• Achieve your career goals with nursing leadership opportunities.
• Make your career work for you with flexible shift options.
• Care for your total well-being with UPMC’s robust benefits package – physically, financially, and emotionally – including tuition reimbursement and discounted RN-to-BSN programs.
• Receive mileage reimbursement (at the federal rate).

Final title and pay will be determined by education, experience, and certifications.

Responsibilities:

• Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals, and values.
• Facilitates patient care coordination and operations including organization and management within established policies, procedures, standards of care, budgetary parameters, and strategic objectives.
• Provides personnel management functions of all assigned staff, including evaluation of performance and implementation of disciplinary actions as appropriate
• Supervises and monitors productivity expectations for assigned staff, ensuring coverage of services
• Participates with the hiring/orientation of qualified employee to meet patient care needs
• Participates in the after hours on-call process to ensure client care policies and procedures are followed and staffing issues resolved
• Leads regularly scheduled Clinical meetings and Case Conferences
• Communicates effectively with assigned staff, to monitor the changing needs of the patient and family
• Recommends, implements, and interprets policies and procedures relevant to the provision of patient care services
• Plans, directs, and participates in the delivery of client care services, including case assignment and visit scheduling activities
• Ensures patient care is delivered according to established care guidelines, Plan of Care, physician orders, agency policies and procedures and meets insurance and payor requirements
• Supports teamwork and collaboration among colleagues, staff, and other stakeholders to ensure efficient and effective strategic plan implementation and success

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