BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred but is not required
WHAT YOU NEED TO GET STARTED:
Quiet workspace
A Desktop or Laptop (Windows)
Wired internet connection
Noise-cancelling headset
TECHNOLOGY REQUIREMENTS
...Maine Service Employees Association SEIU Local 1989 Union Field Representative Based in Augusta, ME Salary Range: $62,900 $84,400 Annually Summary: Maine Service Employees Association, SEIU Local 1989, is seeking to hire an experienced Union Representative...
...seeking a Revenue Cycle Representative (RCR) in an entry-level customer service position in the healthcare industry. The Patient Access Management (PAM) Division RCRs for the Medical Center on the University Campus (MCU) Emergency Department (ED) team will provide exceptional...
...EAM-Mosca Corp. Job Title: IT Help Desk Job Type: Full Time, Salaried Non-Exempt Reporting Structure: Reports to Network Administrator... ...manner. Job Description: The IT Help Desk is an entry level position in the Information Technology Department. The Help Desk...
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to...
...Veterinary Anesthesia Technician Red Bank Veterinary Hospital (RBVH) proudly opened its new, state-of-the-art facility in May 2024an expansive, 100,000+ square foot space nearly twice the size of our original Tinton Falls location. This milestone marks the continuation...